Industrial Design Portfolio

Zenoscan brings hand-luggage and check-in bags together at one early AI-CT scan touchpoint. enabling real-time repacking and reducing queues, delays, and wasted items. By fixing packing mistakes before passengers enter the queue, it removes the friction that slows regional airports and restores a clean, continuous flow through security.

Zenoscan brings hand-luggage and check-in bags together at one early AI-CT scan touchpoint. enabling real-time repacking and reducing queues, delays, and wasted items. By fixing packing mistakes before passengers enter the queue, it removes the friction that slows regional airports and restores a clean, continuous flow through security.

Group Project: 4 Members | Duration: 3 weeks

Group Project: 4 Members

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Duration: 3 weeks

Duration: 3 weeks

This project is grounded in on-site research at Jorhat Airport, studying how passengers, staff, space, and security processes actually behave under real conditions. Across multiple flights and peak-hour windows, we tracked passenger movement, repacking behaviour, trolley congestion, staff interventions, and the flow around the standalone X-ray for check-in baggage.

This project is grounded in on-site research at Jorhat Airport, studying how passengers, staff, space, and security processes actually behave under real conditions. Across multiple flights and peak-hour windows, we tracked passenger movement, repacking behaviour, trolley congestion, staff interventions, and the flow around the standalone X-ray for check-in baggage.

A

A

People speaking with

officials to understand

why their bags are stopped, while others wait their turn Some sit on the ground,

unpacking belongings for screening.

People speaking with

officials to understand

why their bags are stopped, while others wait their turn Some sit on the ground,

unpacking belongings for screening.

People speaking with

officials to understand

why their bags are stopped, while others wait their turn Some sit on the ground,

unpacking belongings for screening.

People speaking with

officials to understand

why their bags are stopped, while others wait their turn Some sit on the ground,

unpacking belongings for screening.

People speaking with

officials to understand

why their bags are stopped, while others wait their turn Some sit on the ground,

unpacking belongings for screening.

People speaking with

officials to understand

why their bags are stopped, while others wait their turn Some sit on the ground,

unpacking belongings for screening.

A

Trolleys full of bags waiting for baggage screening, with long queues during peak hours.

Trolleys full of bags waiting for baggage screening, with long queues during peak hours.

Trolleys full of bags waiting for baggage screening, with long queues during peak hours.

Trolleys full of bags waiting for baggage screening, with long queues during peak hours.

Trolleys full of bags waiting for baggage screening, with long queues during peak hours.

Trolleys full of bags waiting for baggage screening, with long queues during peak hours.

B

B

5 people had to open up their bags sitting on the ground.

5 people had to open up their bags sitting on the ground.

5 people had to open up their bags sitting on the ground.

5 people had to open up their bags sitting on the ground.

5 people had to open up their bags sitting on the ground.

5 people had to open up their bags sitting on the ground.

C

C

Baggage Xray Machine
CX100100BI | X-ray

Inspection System.

Baggage Xray Machine
CX100100BI | X-ray

Inspection System.

Baggage Xray Machine
CX100100BI | X-ray

Inspection System.

Baggage Xray Machine
CX100100BI | X-ray

Inspection System.

Baggage Xray Machine
CX100100BI | X-ray

Inspection System.

Baggage Xray Machine
CX100100BI | X-ray

Inspection System.

D

D

People opening up bags on ground to rearrange and manage overweight.

People opening up bags on ground to rearrange and manage overweight.

People opening up bags on ground to rearrange and manage overweight.

People opening up bags on ground to rearrange and manage overweight.

People opening up bags on ground to rearrange and manage overweight.

People opening up bags on ground to rearrange and manage overweight.

F

G

F

G

More people lined up for baggage screening, while one person, feeling embarrassed, sat on the ground sorting through their belongings.

More people lined up for baggage screening, while one person, feeling embarrassed, sat on the ground sorting through their belongings.

More people lined up for baggage screening, while one person, feeling embarrassed, sat on the ground sorting through their belongings.

More people lined up for baggage screening, while one person, feeling embarrassed, sat on the ground sorting through their belongings.

More people lined up for baggage screening, while one person, feeling embarrassed, sat on the ground sorting through their belongings.

More people lined up for baggage screening, while one person, feeling embarrassed, sat on the ground sorting through their belongings.

C

C

D

D

F

F

G

G

E

E

H

H

Peak crowding 12:30 pm to 1:45 PM

Peak crowding 12:30 pm to 1:45 PM

Peak crowding 12:30 pm to 1:45 PM

Peak crowding 12:30 pm to 1:45 PM

Peak crowding 12:30 pm to 1:45 PM

Peak crowding 12:30 pm to 1:45 PM

The security check in area one person on the other side waiting for re screening of their hand bag.

The security check in area one person on the other side waiting for re screening of their hand bag.

The security check in area one person on the other side waiting for re screening of their hand bag.

The security check in area one person on the other side waiting for re screening of their hand bag.

The security check in area one person on the other side waiting for re screening of their hand bag.

The security check in area one person on the other side waiting for re screening of their hand bag.

E

E

Around 2 out of 10 passengers had to remove, shift, or discard belongings due to restricted items found in their hand luggage.

Around 2 out of 10 passengers had to remove, shift, or discard belongings due to restricted items found in their hand luggage.

Around 2 out of 10 passengers had to remove, shift, or discard belongings due to restricted items found in their hand luggage.

Around 2 out of 10 passengers had to remove, shift, or discard belongings due to restricted items found in their hand luggage.

Around 2 out of 10 passengers had to remove, shift, or discard belongings due to restricted items found in their hand luggage.

Around 2 out of 10 passengers had to remove, shift, or discard belongings due to restricted items found in their hand luggage.

People having to place their trays on the floor due to lack of space.

People having to place their trays on the floor due to lack of space.

People having to place their trays on the floor due to lack of space.

People having to place their trays on the floor due to lack of space.

People having to place their trays on the floor due to lack of space.

People having to place their trays on the floor due to lack of space.

H

H

I

I

A bottleneck created because of multiple re-screening and people opening and closing luggages.

A bottleneck created because of multiple re-screening and people opening and closing luggages.

A bottleneck created because of multiple re-screening and people opening and closing luggages.

A bottleneck created because of multiple re-screening and people opening and closing luggages.

A bottleneck created because of multiple re-screening and people opening and closing luggages.

A bottleneck created because of multiple re-screening and people opening and closing luggages.

J

J

Lining up of people because of delay in security check counter.

Lining up of people because of delay in security check counter.

Lining up of people because of delay in security check counter.

Lining up of people because of delay in security check counter.

Lining up of people because of delay in security check counter.

Lining up of people because of delay in security check counter.

N

N

Blockage at the screening area when 12 people come together .

Blockage at the screening area when 12 people come together .

Blockage at the screening area when 12 people come together .

Blockage at the screening area when 12 people come together .

Blockage at the screening area when 12 people come together .

Blockage at the screening area when 12 people come together .

O

O

People waiting outside Security check area because there were stopped from entering the area.

People waiting outside Security check area because there were stopped from entering the area.

People waiting outside Security check area because there were stopped from entering the area.

People waiting outside Security check area because there were stopped from entering the area.

People waiting outside Security check area because there were stopped from entering the area.

People waiting outside Security check area because there were stopped from entering the area.

I

I

J

J

K

K

N

N

O

O

L

L

M

M

P

P

People being stopped from entering the Security check line because of screening issue of some visitor.

People being stopped from entering the Security check line because of screening issue of some visitor.

People being stopped from entering the Security check line because of screening issue of some visitor.

People being stopped from entering the Security check line because of screening issue of some visitor.

People being stopped from entering the Security check line because of screening issue of some visitor.

People being stopped from entering the Security check line because of screening issue of some visitor.

K

K

People waiting in front of the Screening area with baggages.

People waiting in front of the Screening area with baggages.

People waiting in front of the Screening area with baggages.

People waiting in front of the Screening area with baggages.

People waiting in front of the Screening area with baggages.

People waiting in front of the Screening area with baggages.

L

L

ETD (Explosive Trace Detector) machine used to detect explosives during bag screening.

ETD (Explosive Trace Detector) machine used to detect explosives during bag screening.

ETD (Explosive Trace Detector) machine used to detect explosives during bag screening.

ETD (Explosive Trace Detector) machine used to detect explosives during bag screening.

ETD (Explosive Trace Detector) machine used to detect explosives during bag screening.

ETD (Explosive Trace Detector) machine used to detect explosives during bag screening.

M

M

A person almost openning their bag at the floor because of delay and unavailability of counter space.

A person almost openning their bag at the floor because of delay and unavailability of counter space.

A person almost openning their bag at the floor because of delay and unavailability of counter space.

A person almost openning their bag at the floor because of delay and unavailability of counter space.

A person almost openning their bag at the floor because of delay and unavailability of counter space.

A person almost openning their bag at the floor because of delay and unavailability of counter space.

P

P

N

N

Confusion in changing items within bags

Confusion in changing items within bags

Confusion in changing items within bags

Confusion in changing items within bags

Confusion in changing items within bags

Confusion in changing items within bags

O

O

Most people let go of the midway beside the screening machine.

Most people let go of the midway beside the screening machine.

Most people let go of the midway beside the screening machine.

Most people let go of the midway beside the screening machine.

Most people let go of the midway beside the screening machine.

Most people let go of the midway beside the screening machine.

Q

Q

S

S

T

T

People struggling to put on their luggage on the baggage screening belt.

People struggling to put on their luggage on the baggage screening belt.

People struggling to put on their luggage on the baggage screening belt.

People struggling to put on their luggage on the baggage screening belt.

People struggling to put on their luggage on the baggage screening belt.

People struggling to put on their luggage on the baggage screening belt.

M

M

During peak hours about 24-29 people are there at a time.

During peak hours about 24-29 people are there at a time.

During peak hours about 24-29 people are there at a time.

During peak hours about 24-29 people are there at a time.

During peak hours about 24-29 people are there at a time.

During peak hours about 24-29 people are there at a time.

P

P

Layout Observation

Layout Observation

X-ray and security queues overlap, passenger movement intersects at multiple points, and unclear signage creates confusion about where to go after bags are scanned. Poorly visible stalls are often missed, further contributing to an inefficient and disjointed layout.

X-ray and security queues overlap, passenger movement intersects at multiple points, and unclear signage creates confusion about where to go after bags are scanned. Poorly visible stalls are often missed, further contributing to an inefficient and disjointed layout.

Current Layout

Current

Layout

Passenger Flow

Passenger Flow

Airports face frequent delays at baggage screening due to passenger confusion regarding item

categorization, restricted goods, and improper packing. These issues result in repeated repacking,

manual inspections, longer queues, discarded passenger belongings, and increased operational

strain on security staff.

Airports face frequent delays at baggage screening due to passenger confusion regarding item

categorization, restricted goods, and improper packing. These issues result in repeated repacking,

manual inspections, longer queues, discarded passenger belongings, and increased operational

strain on security staff.

Develop a solution that enables passengers to screen both hand and check-in baggage for security

compliance early in the airport process, allowing passengers to rearrange or repack items as needed.

Develop a solution that enables passengers to screen both hand and check-in baggage for security

compliance early in the airport process, allowing passengers to rearrange or repack items as needed.

To ensure the machine fits real-world baggage, we studied airline standards across Indian and global carriers.

To ensure the machine fits real-world baggage, we studied airline standards across Indian and global carriers.

To ensure the machine fits real-world baggage, we studied airline standards across Indian and global carriers.

To ensure the machine fits real-world baggage, we studied airline standards across Indian and global carriers.

To ensure the machine fits real-world baggage, we studied airline standards across Indian and global carriers.

To ensure the machine fits real-world baggage, we studied airline standards across Indian and global carriers.

System Layout Ideation

To ensure the machine fits real-world baggage, we studied airline standards across Indian and global carriers.

To ensure the machine fits real-world baggage, we studied airline standards across Indian and global carriers.

Form Selection

Form Selection

Ergonomic Considerations

Studies suggest the average height for Indian men is approximately 165 cm and for women 153 cm, with standing eye heights estimated at around 154 cm for males and 143 cm for females

Studies suggest the average height for Indian men is approximately 165 cm and for women 153 cm, with standing eye heights estimated at around 154 cm for males and 143 cm for females

Working Surface Height

Optimal height: 850–950 mm
Rationale: Accommodates 5th to 95th percentile of Indian adult population for comfortable standing operation.

Working Surface Height

Optimal height: 850–950 mm
Rationale: Accommodates 5th to 95th percentile of Indian adult population for comfortable standing operation.

Bag Placement Platform

Check-in baggage platform height: 300 – 400 mm
Hand baggage tray height: 800 –900 mm
Rationale: Facilitates easy lifting and placement, reducing strain, especially for heavier luggage.

Bag Placement Platform

Check-in baggage platform height: 300 – 400 mm
Hand baggage tray height: 800 –900 mm
Rationale: Facilitates easy lifting and placement, reducing strain, especially for heavier luggage.

Documentation in Process

Documentation in Process